Session, package and membership policies

Cancellation Policy

We understand that life happens. Please try your best to give 24-hour notice ahead of any cancellation or rescheduling of your sessions. If you are unable to notify us, no-show, or cancel multiple sessions without 24-hour notice, we reserve the right to charge your account or deduct sessions that are missed.

Purchase Policy

Activ8 Posture offers posture-corrective exercises and functional training to its members to help promote health and well-being. As a participant in Activ8’s programs and services, participants agree that payment is due in advance or at the time of sessions or classes.

I understand that if I purchase a prepaid package of therapy sessions at a price discounted by prepayment, my program must be completed within one (1) year and any unused sessions will expire after one (1) year from my program purchase date. Refunds for any pre-paid session packages will be prorated based on the individual session rate at the time of purchase. Refunds for my unused sessions will not be granted beyond six (6) months from the purchase date of any package.

Membership Policy

Activ8 Posture offers monthly memberships for a term of one (1) year, which include individual sessions, group classes, or both. The cost of the monthly membership will remain unchanged for the duration of the one-year term. Membership billing occurs monthly (or on 28-day cycles depending on the membership agreement) for an agreed number of sessions. These sessions must be used within the billing month (or 28-day period) or within 30 days after the billing month, after which they will expire. Clients wishing to cancel their membership must provide a 30-day advance notice.

Activ8 Posture reserves the right to modify this Purchase Policy at any time. Any changes to the policy will be communicated to members in a timely manner.

Refund Policy

I understand that if I purchase a prepaid package of therapy sessions at a price discounted by prepayment, my program must be completed within one (1) year and any unused sessions will expire after one (1) year from my program purchase date. Refunds for any pre-paid session packages will be prorated based on the individual session rate at the time of purchase. Refunds in the form of money or similar for my unused sessions will not be granted beyond six (6) months from the purchase date of any package.